Contact Our Support Team
We are here to assist you. Whether you have a question, a concern, or feedback, our dedicated team is ready to provide the help you need.
Multiple Ways to Get in Touch
Choose the contact method that works best for you. We strive to be as accessible as possible to ensure your experience is seamless.
Email Support
The best way for detailed inquiries. Send us an email, and we'll get back to you with a comprehensive response.
support@sugardaddywebsite.auLive Chat
For quick questions and real-time assistance, our live chat is available during business hours. Look for the icon at the bottom of your screen.
Status: Available Mon-Fri, 9am-5pm AEST
Premium Phone Support
Premium members enjoy exclusive access to direct phone support for immediate and personalized assistance.
Details available in your Premium dashboard.
Send Us a Message
Use the form below for any non-urgent matters. Please provide as much detail as possible so we can assist you effectively.
Response Time Guarantee
We value your time and are committed to timely responses.
- Standard Inquiries: Within 24 business hours.
- Premium Members: Priority support, typically within 4-6 hours.
- Urgent Safety Concerns: Immediate review by our dedicated safety team.
Australian Headquarters
While we primarily offer digital support, our operations are based in Australia.
- Address: Level 10, 1 O'Connell St, Sydney NSW 2000, Australia
- Business Hours: 9:00 AM - 5:00 PM AEST, Monday to Friday
- Emergency Contact: Available 24/7 for critical safety issues via the app.
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