Full User Agreement
1. User Eligibility
To create an account and use our services, you must meet the following criteria: (a) you must be at least 18 years of age; (b) you must have the legal capacity to enter into a binding contract; and (c) you must be a resident of Australia. Use of this service is prohibited in any jurisdiction where it is illegal.
2. Account Ownership & Responsibility
You are permitted to have only one account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate. You are responsible for safeguarding your password and for all activities that occur under your account. We expect all profiles to be authentic and represent a real individual.
3. Membership Levels & Features
We offer several tiers of membership:
- Free Membership: Allows for basic profile creation and browsing.
- Premium Membership: Unlocks features such as unlimited messaging, advanced search filters, and profile visibility boosts.
- VIP Membership: Includes all Premium features plus exclusive access to new members, dedicated support, and profile highlighting.
4. Acceptable Code of Conduct
All members are expected to communicate respectfully. Harassment, abuse, hate speech, or any form of intimidation is strictly prohibited. This platform is not for commercial solicitation; do not use it to advertise products or services. Members are expected to exercise discretion and respect the privacy of others.
5. Prohibited Activities
The following activities are grounds for immediate account termination without a refund: engaging in or promoting scams, catfishing (using a false identity), involving underage individuals, promoting illegal activities, sending spam, or attempting to blackmail other users. All illegal activities will be reported to the appropriate authorities.
6. Payment, Subscription, and Auto-Renewal Terms
Subscription fees for Premium and VIP memberships are detailed on the payment page. Subscriptions are billed in cycles (e.g., monthly, quarterly). To ensure uninterrupted service, most subscription plans will automatically renew at the end of the billing period. You can disable auto-renewal at any time in your account settings. We accept major credit cards and other payment methods as indicated.
7. Refund & Cancellation Policy
We offer a 7-day money-back guarantee for all new Premium or VIP memberships. If you are not satisfied, you may request a full refund within 7 days of your initial purchase. After this period, subscription fees are non-refundable. You can cancel your membership at any time to prevent future charges, and you will retain access until the end of your current paid term.
8. Intellectual Property Rights
You retain all ownership rights to the content you post (e.g., photos, profile text). However, by posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display that content solely for the purpose of operating and providing our services. All other content on the platform, including logos, text, and graphics, is our exclusive property.
9. Data & Privacy
Your privacy is paramount. Our data collection and usage practices are detailed in our Privacy Policy. By using our service, you agree to the terms of the Privacy Policy, including our use of cookies and data retention procedures.
10. Dispute Resolution
Any disputes arising from this agreement will first be addressed through an internal mediation process. If a resolution cannot be reached, the dispute will be settled by binding arbitration in accordance with Australian law. The jurisdiction for any legal proceedings shall be the courts of Australia.
11. Limitation of Liability
Our platform is provided "as is." We disclaim all warranties of any kind. Our total liability to you for any damages arising from your use of the service is limited to the amount you paid us in the last 12 months, or $100, whichever is greater.
12. Account Termination
We reserve the right to suspend or permanently delete your account if you violate these terms, engage in prohibited activities, or for any other reason at our sole discretion. You may appeal a termination by contacting our support team, but we are not obligated to restore your account.
13. Amendments to Terms
We reserve the right to modify these terms at any time. We will provide notice of significant changes, typically via email or a notification on the platform. Your continued use of the service after such changes constitutes your acceptance of the new terms.